Tags Purpose and Function
Guest First name
First name supplied in the Booking form (manual entry/online bookings).
Guest Last name
Last name supplied in the Booking form (manual entry/online bookings).
Booking Name and Guest Name
Guests: Adults/Children Booked
Rate per night
Total Accommodation Price
Date of when the customer arrives.
Number of nights that guests' are staying for.
Rate per Night
Average breakdown of accommodation total by night.
Total Booking amount
Rate multiplied by number of nights = Total booking amount.
Only applies when ResBook is set up with Services bookable on the website booking form.
Same as the Booking and Payment Policy found on your Booking calendar.
Same as the Cancellation Policy found on your Booking calendar.
System Settings > Address and Contact – anything filled in the property signature field will be shown.
Property name will be retrieved from: Settings > System Settings > Address and Contact.
Address will be retrieved from: Settings > System Settings > Address and Contact.
Property Postal Address
Postal Address will be retrieved from: Settings > System Settings > Address and Contact.
E-mail will be retrieved from: Settings > System Settings > Address and Contact.
Office Phone will be retrieved from: Settings > System Settings > Address and Contact.
The date of today will be displayed.
Comments to Guest
Any written comments in the booking of Resbook are displayed.
Pertaining to pending confirmation e-mails, the date whereby reservation expires is displayed.
When a different room is assigned to the date for a booking.
Details of Rates, adults/children, or booking dates are displayed.
A secured link sent to customers to enter their credit card details and confirm the booking.
As soon as you cancel the booking, the cancellation reason will display.
Payment Request Link
Requesting a payment from the customer (only for ResPay users).
Provides a payment summary of all the payments against a booking. Also includes Credit Card Surcharge if applies.
Name on Bank statement
Merchant name that appears in an e-mail when a card is charged (only for ResPay users).
The Availability website review link.
Change credit card link
Secured link is sent out to clients to enter in a different set of credit card details in place of the first set.
The amount of money still owing on a booking.
Commonly Used Email Tags Print
Modified on: Wed, 13 Feb, 2019 at 11:46 AM
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